Frequently Asked Questions

Frequently Asked Questions (FAQs)

How can I get help using the Library?

Please contact the library staff at the enquiry or issue desk for assistance and guidance.

Where is the University Library located?

The University’s main library is located approximately 100 meters behind the administration block.
The Medical library is located on the ground floor of the Public Health building.

When is the Library open?

Please refer to the Opening & Closing hours

How do I join the Library?

Please Email us.

What are the Library Regulations?

Please refer to Rules & Regulations.

How do I search for books?

To search for an item in our libraries, search our library catalogue. The library catalogue link is available on the Library website or access it here; Catalogue.

How do I borrow items?

All borrowings take place in the library at the circulation / issue desk.
After identifying your book of interest, present your library identification card at the issue desk and you will be helped.

What can I borrow?

You can borrow most of our items such as books, for use outside the library except for a few that are only used in the library like news papers, dictionaries, encyclopedias, and reserved items.

How many items can I borrow at a time?

Staff are able to borrow a maximum of six books at a time and students are able to borrow a maximum of 4 books for a period of two weeks.
Renewals for borrowed items are allowed in most circumstances

How do I renew an item?

Renewal can be done once directly at the issue desk in the library or online through your account.
NB. The Library may reject a request for renewal for several reasons.
Remember fines apply for overdue books

Where do I return my borrowed books?

All borrowed books should be returned at the library circulation / issue desk

How much is overdue fines

Fines are 500 Ugandan shillings per extra day. We really encourage you to avoid fines by asking for renewal if you still need to use the book

Where are the silent and quiet study zones in the Library?

At the moment the library only offers silent reading zones.
Discussions are not permitted in the library.

Where are the group study zones in the Library?

At the moment the library only offers silent reading zones.
Discussions are not permissible in the library.

How do I connect to the University wireless network?

While some wireless networks are not key protected and can be accessed on instant connection, others will require product keys and passwords.
Wireless keys and passwords are printed and put on all lab notice boards.
Also contact a member of the section whose wireless you wish to connect to or ask a colleague.

Can I print or photocopy in the library?

Currently the library does not offer printing and photocopying services.

How do I search the Library’s collections?

You can search the library collection through our library catalogue.
You can also search from the library website, click on library catalogue and you will be able to search the library collection.

How do I find books on my subject area?

Search the catalogue using your subject area terms as the search terms e.g. Management, “Business computing”, etc.

How are books arranged in the Library?

Books are arranged according to the Dewey decimal classification scheme (DDC) and the National Library of Medicine (NLM) classification which allocate numbers to subject areas.
The arrangement follows the smallest number to the biggest number and a “LEFT TO RIGHT TOP TO BOTTOM” arrangement on the shelves.
All shelves are labeled with subject labels and numbers for guidance.

How can I register for Off- campus e-resource access?

Provide your user details at the main Library Circulation desk. These details are name and email address.
Alternatively, Email us these details or send these details through the Ask Librarian Portal.

Which electronic databases are available via the Library?

Please refer to our E-Resources